Privacy Policy
Last updated: February 2026
This Privacy Policy explains how CleanFlow ("we", "us") collects, uses, and discloses information when you use our website at cleanflowapp.com and related services (the "Service").
01. Who We Are
- Business name: CleanFlow
- Contact email: [email protected]
02. Information We Collect
A. Information You Provide
- Name, business name, phone number, email address
- Payment-related details (handled by Stripe; we do not store full card numbers)
- Information submitted via forms (e.g., onboarding details)
B. Automatically Collected Information
- IP address, device/browser type, pages viewed, timestamps
- Cookies or similar technologies
C. Information from Third Parties
- Stripe (payment confirmation, billing metadata)
- Service providers used to deliver the Service (e.g., hosting, analytics)
03. How We Use Information
- →Provide, maintain, and improve the Service
- →Process payments and manage subscriptions
- →Communicate about onboarding, support, and service notices
- →Prevent fraud, abuse, or security incidents
- →Comply with legal obligations
04. Payments (Stripe)
Payments are processed by Stripe. We do not store your full payment card details. Stripe may process your information according to Stripe's privacy policy.
05. How We Share Information
- Service providers (hosting, analytics, communications)
- Payment processors (Stripe)
- Legal/authority requests where required by law
We do not sell your personal information.
06. Data Retention
We retain information only as long as needed for providing the Service, compliance, dispute resolution, and enforcing agreements.
07. Security
We use reasonable safeguards to protect information. No method of transmission or storage is 100% secure.
08. Your Choices
You may request access, correction, or deletion of your personal information by contacting us at [email protected].
09. International Transfers
Your information may be processed in countries outside Australia depending on our service providers.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date will change when we do.
11. Contact
Privacy questions: [email protected]